Privacy statement

This privacy statement applies to the processing of personal data by Lexerta Nederland B.V. and/or Lexerta Belgium B.V. with its associated and affiliated companies, as the case may be, hereinafter collectively referred to as Lexerta.

We attach great importance to both your privacy and ours, which means we endeavour to process and protect your personal data as effectively and comprehensively as possible. So we regard it as our responsibility to protect your privacy and your personal data. By way of this statement we let you know (i) what data we collect if you use our website or when you purchase services from us, and (ii) why we collect these data and how, in so doing, we improve your experience as a user. That way you will understand exactly how we work.

This privacy statement applies to all Lexerta’s services. You should be aware that Lexerta is not responsible for the privacy policy governing other websites and sources.

Lexerta respects the privacy of all users of its website and services, and takes care to ensure that the personal information you provide us with is used and erased in a careful and meticulous fashion and in accordance with the legislation and regulations.

This privacy statement may change from time to time as and when new developments give occasion for this. You can find the very latest privacy statement on our website(s).

Use of our services

When you wish to use our services, we ask you to supply personal data. These personal data are used to make it possible for our services to be performed. The data are stored on Lexerta’s own secure servers or those of a third party. We will not combine these data with other personal data we have in our possession. Services are understood as meaning:

  • The sending by e-mail of information such as newsletters, offers and/or promotional campaigns;
  • The establishment and performance of a contract or contracts that has/have been concluded, such as the dispatching of orders, provision of services and sending of products purchased from Lexerta.


When you send us e-mails or other messages, we may keep these messages. Sometimes we ask you for personal data of yours that are relevant for the particular situation in question. This makes it possible to deal with your questions and answer your requests.

Of course we will not use the data you have supplied us with for purposes other than that for which you have provided them.

Security measures

Lexerta has taken appropriate technical and organisational measures to protect your personal data as far as possible against loss or unlawful use, to combat the unlawful processing of your personal data by others, and to avoid your personal data being accessed by unauthorised parties. Lexerta does this inter alia by means of physical (access) security and the use of passwords. These measures are regularly tested for vulnerabilities by a professional third party and are fleshed out or fine-tuned if and when necessary. Furthermore, Lexerta will not combine these data with other personal data we have in our possession. For more information relating to the security measures we have taken, please refer to the website of the relevant product/service.


We collect data for research purposes in order thereby to gain a better insight into our customers, so that we can gear our services to them.

This website uses cookies (tiny text files that are installed on your computer) in order to help the website analyse how users use the site. The information yielded by the cookies on your use of the website can be transferred to Lexerta’s own secure servers or those of a third party. We use this information to keep track of the way you use the website, to draft reports on website activity and to offer other services in relation to website activity and use of the Internet.

Turning off cookies

Most browsers are set up to accept cookies as standard, but you can reset your browser to refuse all cookies or to indicate when a cookie is sent. However, some functions and services, on our website and on others, may not work properly if cookies have been de-activated in your browser.


We do not collect or use any information for purposes other than those described in this privacy statement, unless we have obtained your consent to this end beforehand.

In the context of our service or because you have provided us with these data, we process the following personal data:

  • Name;
  • Telephone number;
  • E-mail address;
  • Exact location in combination with Name, Date and Time (only for the use of Riskreporter);

Lexerta only processes personal data if there are legal grounds for so doing, as laid down in the General Data Protection Regulation. The following legal grounds for processing are applicable:

  1. Performance of contracts

This applies to personal data that we process from clients, subcontractors and suppliers with whom we have entered into a contract in the framework of, although not exclusively for, the development and sale of our services.

  1. Legitimate interest

Lexerta has a legitimate interest in collecting personal data with a view to attracting customers and maintaining accounts.

  1. Compliance with legal obligation

Lexerta has to process personal data on account of a number of legal obligations, such as the Obligation to Retain Tax Records, the 1990 Tax Collection Act, the Aliens Employment Act and the Compulsory Identification Act.

Third parties

The information you provide us with is in theory not shared with third parties. However, we will share your information, albeit only to a limited degree, with the partners we work with, such as the web applications and ICT parties we use for the purposes of our services. These data will only be used for the purpose of the service and will not be disseminated beyond that. The information may also be shared internally in a few cases. Our employees are obliged to respect the confidentiality of your data. As regards the parties we work with, sound agreements are made as to their obligations and powers and we have laid these down, where applicable, in (data processing) agreements.

Additionally we may supply personal data to a third party, such as a supervisory authority or another body vested with public authority, insofar as there is a legal obligation to that end.

A data processing agreement is concluded with the third party that processes your personal data on Lexerta’s behalf and on Lexerta’s authority, pursuant to which that third party is also obliged to comply with the GDPR. Third parties whose services are enlisted by Lexerta and who offer services as a controller are themselves responsible for compliance with the GDPR in respect of the (further) processing of your personal data.

This privacy statement is only applicable to the Lexerta platform and not to other third-party websites for which a link is displayed on the Lexerta platform. If you click on a hyperlink that takes you to another party’s website, this privacy statement does not apply to your browsing of that website. Lexerta advises you to carefully read through the privacy policy of third parties’ websites.

How long does Lexerta keep your personal data?

Lexerta keeps your data for no longer than is necessary to achieve the purposes referred to in this privacy statement.

  • The retention period for our records is seven years, in accordance with the legal obligation. This is inclusive of the agreements concluded with you and the term starts to run once the agreement has come to an end.
  • When you send us an e-mail or ask a question using a contact form, the data you send us are stored, according to the nature of the form or the content of the e-mail, for as long as is necessary to comprehensively answer or conclusively deal with them.
  • Data for marketing activities are kept for a maximum of one year, after there has been contact in the framework of products or services being offered.


This privacy statement is geared to the use of and the possibilities offered on this website. Any adjustments and/or changes to this website may lead to modifications in this privacy statement. Therefore it is advisable to consult this privacy statement at regular intervals.

Inspection, alteration and screening of personal data or a complaint

If you want to know what personal data Lexerta collects and uses pertaining to you, you can submit a request to this end. You also have the right:

  • To rectify or erase your personal data;
  • To withdraw your consent for data processing;
  • To object to your personal data being processed by Lexerta;
  • To data portability: that means you can send us a request asking for the personal data that we have about you in electronic form to be sent to you or to another organisation named by you.

Should you, despite our efforts, be of the view that we are processing your personal data in a negligent or unlawful manner or that, for example, we have failed to react satisfactorily to your request, you can take the matter to the Data Protection Authority and file a complaint there. Obviously we hope that before taking that step you would approach us so that we can resolve the whole situation as optimally as possible.

Adjustment/deregistration in newsletter service

At the foot of every mailshot you are afforded the possibility of making adjustments to your data or deregistering.

Questions and feedback

We regularly check whether we are complying with this privacy statement. If you have any questions about this privacy statement, please feel free to contact us:

Lexerta Nederland B.V.

Munsterstraat 2c

7418 EV Deventer
+31 (0) 85 043 0130

Lexerta België B.V.

De Regenboog 11

2800 Mechelen
+32 (0) 37 70 8008